Professional Police Officers CU is a full service financial institution. We're member-owned and our goal is striving to be your Chief Financial Institution. We welcome your comments and suggestions.

“SPOOFING” FRAUD IS ON THE RISE. DON’T FALL FOR IT.

It involves phone calls and text messages that appear to be from your financial institution with the purpose of tricking you into providing personal information,

such as complete credit/debit card numbers, card PINs and security codes, online access codes, passwords, and Social Security numbers.

The Credit Union does have systems that help detect unauthorized activity on credit and debit cards and those systems do make phone calls and send texts.

However, they will not ask for any of the information listed above.

We’ve received reports of potential scams from Credit Union members associated with our 317 number which, if saved in your phone, may only come up in your caller ID as “Credit Union.”

When someone from the Credit Union calls, it will be from a 317 area code and we will leave a message if we get voicemail.

It’s important to remember that if you suspect the identity of the caller or text for any reason, a good rule of thumb is to hang up and call us directly at (317) 327-2600.

Don’t use the call-back number on the phone because that may go back to the fraudster.

Members have experienced personal email accounts being hacked/compromised with the fraudster gaining access to their online banking.

A fraudster can hack your personal email and view the emails you send and receive.

If you receive the online banking access code through your email address, the fraudster can see it, take over your online banking, or re-route Credit Union emails to a different email address.

You’d then never see any additional alert emails. Once they get into your online banking, they will be able to transact on your account.

PROTECT YOURSELF

1. We won’t ask for personal information such as complete credit/debit card numbers, card Pins, or CVV numbers and security codes.
   
2. Check the text message five-digit short code. Fraud text messages for suspicious credit and debit card activity will only be sent from a five-digit short code – 23618 for debit cards and 72488 for credit cards.
   
3. We'll never ask for your secure access code. We don’t authenticate by sending a secure-access code and asking you to read that back to us.
   
4. Always authenticate fraud claims independently. Log in and verify whether a charge is shown on your account, or not, or whether your access has been cut off or not.
   
   You may always hang up and call (317) 327-2600 to verify if something is happening on your account.
   
5. Do not make financial transactions based on unverified calls or texts. We’ve seen an uptick in scammers requesting members to move money, buy gift cards, or send funds through outside payment options like Cash App, Zelle, Venmo, or wire or crypto transfers.
   
   That is a major scam warning sign. Scammers often create a false emergency and pressure you to act fast.
   
   Authorized payments may not be recoverable, and you may be responsible for the loss.

PPOCU FOOTBALL CALENDARS:

The Credit Union has available NFL calendar magnets

Please stop by and pick up a calendar

Click here to see the calendar.

SAVE ON YOUR NEXT HOME LOAN

Close your loan with Stockton Mortgage and get a lender credit toward your closing costs or interest rate buydown.

Credit union members can take advantage of a new incentive program offered through Professional Police Officers Credit Union with Stockton Mortgage.

This only applies to loans closed at Stockton Mortgage.

To obtain credit, you must qualify for financing and consummate a residential mortgage transaction with Stockton. NO CASH VALUE.

Stockton will provide a lender credit toward closing costs or a permanent buydown on the transaction. Not all products are eligible, and offering is subject to change without notice.

Contact Melanie Smith at Stockton Mortgage at 317-315-9766 or email melanie.smith@stockton,com. (NMLS 445905)

NEW ONLINE BANKING SECURITY FEATURE

The protection of your information is very important to us. We are pleased to announce an added login security feature that helps guard your online information by adding another layer of identity verification to online financial interactions.

How does the new security feature work?
When logging into banking on your computer, you will receive a message (text or voice) on your phone with a 6-digit-code. You will be asked to enter this code to complete the login process on your computer. This feature takes the place of answering security questions when logging into online banking. This feature is also available in the mobile app.

What do I need to do?
Please update your phone numbers in your OLB profile or contact us and provide your cell phone or direct phone number. You can call us or email us directly at the address below: 317-327-2600 or email us at ppocu@ppocu.org

Important! You will not be able to access online banking if we do not have your updated contact information.

PROFESSIONAL POLICE OFFICERS CREDIT UNION
IS OFFERING A CD SPECIAL

11-MONTH TERM
4.35% DIVIDEND RATE / 4.45% APY
$10,000 MINIMUM BALANCE
*Dividends are compounded daily and paid at maturity.
*Early withdrawal penalty may apply.
*Rates, terms, and conditions are subject to change without notice, and such changes may be delayed for this posting.

PLEASE CONTACT PPOCU AT 317-327-2600
TO TAKE ADVANTAGE OF THIS SPECIAL

VISA CARD ALERTS POWERED BY VISA alerts you of VISA card activity, so you can help reduce fraud and monitor your spending time, anywhere.

Simply go to www.visa.com/purchasealerts.

ORDER YOUR CHECKS ONLINE from Harland Clarke, our preferred provider.

Secure, Fast Ordering - Ordering checks online from Harland Clarke is as safe and secure as ordering them in person or over the phone. The site is Verisign secure and TruSecure certified, so your transactions and account information are safe and completely confidential.

Simply go to https://www.ordermychecks.com

DEBIT ALERT!

Some members are receiving fraudulent calls concerning their Debit Cards. Message is saying card is suspended and if you want to reinstate press 1. These calls are not coming from our Credit Union. PLEASE DO NOT RESPOND

Click Here for our latest Newsletter - Spring 2026.

To report a lost or stolen PPOCU Credit Card after business hours please call
855-550-3954.
To report a lost or stolen PPOCU Debit Card after business hours please call
800-523-4175.
Fraud Department Debit Card 24-hour call center.
If you receive a phone call from our Fraud Department, please call 800-327-8622 to confirm the charges on your account.