|
* Share (savings) accounts ($50 Share Deposit Requirement) Error Resolution Notice In case of errors or questions about your electronic transfers, or if you need more information about a transfer listed on the statement or receipt, write us on a separate sheet at the address listed on your statement. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared. You can telephone us but doing so will not preserve your rights. In your letter, give us the following information:
We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a new account, a point-of-sale transaction, or a foreign-initiated transfer) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation.
|
|||||
|
||||||